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	<title>Comments on: Does Arsenal Have Supporters, Or Are They Customers?</title>
	<atom:link href="http://www.stonecoldarsenal.com/2010/02/does-arsenal-have-supporters-or-are-they-customers/feed/" rel="self" type="application/rss+xml" />
	<link>http://www.stonecoldarsenal.com/2010/02/does-arsenal-have-supporters-or-are-they-customers/</link>
	<description>A Stone Cold Chronicle of the Journey of Arsenal Football Club...</description>
	<lastBuildDate>Wed, 11 Jan 2012 14:23:59 +0000</lastBuildDate>
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		<title>By: Zap</title>
		<link>http://www.stonecoldarsenal.com/2010/02/does-arsenal-have-supporters-or-are-they-customers/#comment-1639</link>
		<dc:creator>Zap</dc:creator>
		<pubDate>Fri, 12 Feb 2010 20:49:38 +0000</pubDate>
		<guid isPermaLink="false">http://www.stonecoldarsenal.com/?p=492#comment-1639</guid>
		<description>i agree with most of what steww said</description>
		<content:encoded><![CDATA[<p>i agree with most of what steww said</p>
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		<title>By: Zap</title>
		<link>http://www.stonecoldarsenal.com/2010/02/does-arsenal-have-supporters-or-are-they-customers/#comment-1638</link>
		<dc:creator>Zap</dc:creator>
		<pubDate>Fri, 12 Feb 2010 20:48:40 +0000</pubDate>
		<guid isPermaLink="false">http://www.stonecoldarsenal.com/?p=492#comment-1638</guid>
		<description>i agree with diceman..

nice blog i liked the old one better though but seems this 1 is proving very popular</description>
		<content:encoded><![CDATA[<p>i agree with diceman..</p>
<p>nice blog i liked the old one better though but seems this 1 is proving very popular</p>
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		<title>By: steww</title>
		<link>http://www.stonecoldarsenal.com/2010/02/does-arsenal-have-supporters-or-are-they-customers/#comment-1611</link>
		<dc:creator>steww</dc:creator>
		<pubDate>Tue, 09 Feb 2010 21:03:43 +0000</pubDate>
		<guid isPermaLink="false">http://www.stonecoldarsenal.com/?p=492#comment-1611</guid>
		<description>Well I never read the papers or look at the TV after a defeat to Chavski or Man IOU so i can&#039;t comment on the tripe being spewed apart from to say that I bet i wouldn&#039;t be surprised.

Let me take a day to get used to the new blog look (I liked the old one!) and then I&#039;ll comment. However straight off let me say content counts more than the look anyway so you win there mate.

This is the first football write up of any kind that I&#039;ve read this week so I&#039;m glad it&#039;s sober and sane. I would rather watch us play Arsene&#039;s way and never ever win a trophy again than watch us play one match like Chelsea play. When it works our way cannot be matched, Arsene&#039;s teams will be up there with Brazil &#039;70 and Holland &#039;74, we just need to remember that winning and losing are often divided by a fine line. The way we carved Manu apart home and away this season was breathtaking. We will never know why we didn&#039;t convert our chances. Only AA can know why he failed to look up and pass each time -  those split second decisions make or break you.</description>
		<content:encoded><![CDATA[<p>Well I never read the papers or look at the TV after a defeat to Chavski or Man IOU so i can&#8217;t comment on the tripe being spewed apart from to say that I bet i wouldn&#8217;t be surprised.</p>
<p>Let me take a day to get used to the new blog look (I liked the old one!) and then I&#8217;ll comment. However straight off let me say content counts more than the look anyway so you win there mate.</p>
<p>This is the first football write up of any kind that I&#8217;ve read this week so I&#8217;m glad it&#8217;s sober and sane. I would rather watch us play Arsene&#8217;s way and never ever win a trophy again than watch us play one match like Chelsea play. When it works our way cannot be matched, Arsene&#8217;s teams will be up there with Brazil &#8217;70 and Holland &#8217;74, we just need to remember that winning and losing are often divided by a fine line. The way we carved Manu apart home and away this season was breathtaking. We will never know why we didn&#8217;t convert our chances. Only AA can know why he failed to look up and pass each time &#8211;  those split second decisions make or break you.</p>
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		<title>By: Darius Stone</title>
		<link>http://www.stonecoldarsenal.com/2010/02/does-arsenal-have-supporters-or-are-they-customers/#comment-1607</link>
		<dc:creator>Darius Stone</dc:creator>
		<pubDate>Tue, 09 Feb 2010 14:50:54 +0000</pubDate>
		<guid isPermaLink="false">http://www.stonecoldarsenal.com/?p=492#comment-1607</guid>
		<description>Magneto - If the date next to the titles is all you have a problem with - then I guess it demands that I fix that.

...and so it is done - thanks for the feedback and hope it helps you embrace the new design.</description>
		<content:encoded><![CDATA[<p>Magneto &#8211; If the date next to the titles is all you have a problem with &#8211; then I guess it demands that I fix that.</p>
<p>&#8230;and so it is done &#8211; thanks for the feedback and hope it helps you embrace the new design.</p>
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		<title>By: Darius Stone</title>
		<link>http://www.stonecoldarsenal.com/2010/02/does-arsenal-have-supporters-or-are-they-customers/#comment-1606</link>
		<dc:creator>Darius Stone</dc:creator>
		<pubDate>Tue, 09 Feb 2010 14:48:27 +0000</pubDate>
		<guid isPermaLink="false">http://www.stonecoldarsenal.com/?p=492#comment-1606</guid>
		<description>LRV - I tell you I should start a campaign against Arsenal Customers.</description>
		<content:encoded><![CDATA[<p>LRV &#8211; I tell you I should start a campaign against Arsenal Customers.</p>
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		<title>By: LRV</title>
		<link>http://www.stonecoldarsenal.com/2010/02/does-arsenal-have-supporters-or-are-they-customers/#comment-1605</link>
		<dc:creator>LRV</dc:creator>
		<pubDate>Tue, 09 Feb 2010 13:56:06 +0000</pubDate>
		<guid isPermaLink="false">http://www.stonecoldarsenal.com/?p=492#comment-1605</guid>
		<description>Darius, I salute you. I will not even omment on our &#039;unfortunate customers&#039;. I just wish that we can have some sanity somehow, anyhow.</description>
		<content:encoded><![CDATA[<p>Darius, I salute you. I will not even omment on our &#8216;unfortunate customers&#8217;. I just wish that we can have some sanity somehow, anyhow.</p>
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		<title>By: Magneto</title>
		<link>http://www.stonecoldarsenal.com/2010/02/does-arsenal-have-supporters-or-are-they-customers/#comment-1604</link>
		<dc:creator>Magneto</dc:creator>
		<pubDate>Tue, 09 Feb 2010 13:20:06 +0000</pubDate>
		<guid isPermaLink="false">http://www.stonecoldarsenal.com/?p=492#comment-1604</guid>
		<description>Darius - I like your distinction between supporters and customers...it has a ring of truth to it, in this age of instant gratification &amp; superficiality, where many things that once had value are now, apparently, disposable.   

Whilst I&#039;ve been disappointed by our last two league results, I&#039;ve not given up hope and still believe, bigtime. My message to Arsenal and Arsene is: keep on keeping on, whilst improving the quality of our defending, both individually &amp; collectively.

I think what has disappointed me even more than our last two league results was the hysterical, vicious and very personal attack that Martin O&#039;Neil recently made on Arsene Wenger. It was highly disrespectful, and deeply unimpressive.

I&#039;m not referring to MON&#039;s comments made on the night of our away game at Villa Park, but, rather, those he made two days later, at various media conferences.

It&#039;s bad enough witnessing the &quot;full treatment&quot; that Fleet Street dishes out to Arsene Wenger at will, but to have one of the supposedly more intelligent &amp; articulate premier league managers&#039; join in as well was just too much.

Arsene did not deserve that (let alone the consistent crap he gets from Fleet Street) and I&#039;m not happy that Martin O&#039;Neil has got away with murder.

But tommorrow is another day. Let&#039;s hope the team is effectively re-booted in good time for the game against Liverpool. The fightback starts then.

Ps: not sure what I make yet of your site redesign...but...putting a date somewhere near the main Headline of each post would be useful.</description>
		<content:encoded><![CDATA[<p>Darius &#8211; I like your distinction between supporters and customers&#8230;it has a ring of truth to it, in this age of instant gratification &amp; superficiality, where many things that once had value are now, apparently, disposable.   </p>
<p>Whilst I&#8217;ve been disappointed by our last two league results, I&#8217;ve not given up hope and still believe, bigtime. My message to Arsenal and Arsene is: keep on keeping on, whilst improving the quality of our defending, both individually &amp; collectively.</p>
<p>I think what has disappointed me even more than our last two league results was the hysterical, vicious and very personal attack that Martin O&#8217;Neil recently made on Arsene Wenger. It was highly disrespectful, and deeply unimpressive.</p>
<p>I&#8217;m not referring to MON&#8217;s comments made on the night of our away game at Villa Park, but, rather, those he made two days later, at various media conferences.</p>
<p>It&#8217;s bad enough witnessing the &#8220;full treatment&#8221; that Fleet Street dishes out to Arsene Wenger at will, but to have one of the supposedly more intelligent &amp; articulate premier league managers&#8217; join in as well was just too much.</p>
<p>Arsene did not deserve that (let alone the consistent crap he gets from Fleet Street) and I&#8217;m not happy that Martin O&#8217;Neil has got away with murder.</p>
<p>But tommorrow is another day. Let&#8217;s hope the team is effectively re-booted in good time for the game against Liverpool. The fightback starts then.</p>
<p>Ps: not sure what I make yet of your site redesign&#8230;but&#8230;putting a date somewhere near the main Headline of each post would be useful.</p>
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		<title>By: Saloner</title>
		<link>http://www.stonecoldarsenal.com/2010/02/does-arsenal-have-supporters-or-are-they-customers/#comment-1603</link>
		<dc:creator>Saloner</dc:creator>
		<pubDate>Tue, 09 Feb 2010 11:12:31 +0000</pubDate>
		<guid isPermaLink="false">http://www.stonecoldarsenal.com/?p=492#comment-1603</guid>
		<description>Mature thoughts, Darius, Firstlady, and Diceman. My compliments.</description>
		<content:encoded><![CDATA[<p>Mature thoughts, Darius, Firstlady, and Diceman. My compliments.</p>
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		<title>By: Darius Stone</title>
		<link>http://www.stonecoldarsenal.com/2010/02/does-arsenal-have-supporters-or-are-they-customers/#comment-1602</link>
		<dc:creator>Darius Stone</dc:creator>
		<pubDate>Tue, 09 Feb 2010 11:07:59 +0000</pubDate>
		<guid isPermaLink="false">http://www.stonecoldarsenal.com/?p=492#comment-1602</guid>
		<description>Diceman.  

If we set aside the said arrogance that I think we both agree on - we can only but admire that never say die spirit that the Liverpool fans show for most part.

There&#039;s a level of pride they have about the team that seems to elude some of our fan base when times are hard.

What I wonder sometimes is where such fans were in the 70s and 80s when we could see neither hyde nor hair of any European football, let alone a league title.</description>
		<content:encoded><![CDATA[<p>Diceman.  </p>
<p>If we set aside the said arrogance that I think we both agree on &#8211; we can only but admire that never say die spirit that the Liverpool fans show for most part.</p>
<p>There&#8217;s a level of pride they have about the team that seems to elude some of our fan base when times are hard.</p>
<p>What I wonder sometimes is where such fans were in the 70s and 80s when we could see neither hyde nor hair of any European football, let alone a league title.</p>
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		<title>By: Darius Stone</title>
		<link>http://www.stonecoldarsenal.com/2010/02/does-arsenal-have-supporters-or-are-they-customers/#comment-1601</link>
		<dc:creator>Darius Stone</dc:creator>
		<pubDate>Tue, 09 Feb 2010 10:54:56 +0000</pubDate>
		<guid isPermaLink="false">http://www.stonecoldarsenal.com/?p=492#comment-1601</guid>
		<description>Firstlady.

Let me confess something.  When I started the blog, I just picked up the first football theme out there.  Perhaps it was my naivity, but I guess I had to do something to match the growing popularity of this blog.

Glad you liked how well the blog has scrubbed up.

As for our customers, I&#039;ve already alluded to the fact that I think the major problem is that most of the Arsenal followers who find it difficult to persevere through these hard times are selfish glory hunters and fair weather &#039;Johnny come latelys&#039; who we don&#039;t need.

Their primary concern is to avoid the embarrassment of being humiliated by their friends and colleagues.  They call themselves true fans - yet they don&#039;t understand the true essense of being a fanatic or supporter.  One of the elements of being an ardent fan or supporter is the ability to get behind your team when times are hard.  It&#039;s not just for us to celebrate when we do wel - we have to fight when we&#039;re not doing well.

With a lot of these customers, it&#039;s easier to take the option of saying since I paid my money, I therefore want results.

It&#039;s short sighted for example to suggest that not buying a striker is our problem.  Arshavin hasn&#039;t had any problem getting clear cut chances to score for example - he just hasn&#039;t put them in.  His inability to convert the last few guilt edged chances all of which could have won or drawn the game for us has nothing to do with a new striker.

A new striker couldn&#039;t stop our defense going missing when defending corners or during counter attacks.  They&#039;ve just swallowed the lazy cheer leading of the media with the simplistic arguments about what ails Arsenal.  

At the rate we&#039;re going, there&#039;s going to be a hell of a lot more folks committing suicide I tell you.


By the way, make sure you tell your friend about Stone Cold Arsenal.  I would love the opportunity to debate is grievances with him and talk about the humiliation he says that he faces from his friends and colleagues.</description>
		<content:encoded><![CDATA[<p>Firstlady.</p>
<p>Let me confess something.  When I started the blog, I just picked up the first football theme out there.  Perhaps it was my naivity, but I guess I had to do something to match the growing popularity of this blog.</p>
<p>Glad you liked how well the blog has scrubbed up.</p>
<p>As for our customers, I&#8217;ve already alluded to the fact that I think the major problem is that most of the Arsenal followers who find it difficult to persevere through these hard times are selfish glory hunters and fair weather &#8216;Johnny come latelys&#8217; who we don&#8217;t need.</p>
<p>Their primary concern is to avoid the embarrassment of being humiliated by their friends and colleagues.  They call themselves true fans &#8211; yet they don&#8217;t understand the true essense of being a fanatic or supporter.  One of the elements of being an ardent fan or supporter is the ability to get behind your team when times are hard.  It&#8217;s not just for us to celebrate when we do wel &#8211; we have to fight when we&#8217;re not doing well.</p>
<p>With a lot of these customers, it&#8217;s easier to take the option of saying since I paid my money, I therefore want results.</p>
<p>It&#8217;s short sighted for example to suggest that not buying a striker is our problem.  Arshavin hasn&#8217;t had any problem getting clear cut chances to score for example &#8211; he just hasn&#8217;t put them in.  His inability to convert the last few guilt edged chances all of which could have won or drawn the game for us has nothing to do with a new striker.</p>
<p>A new striker couldn&#8217;t stop our defense going missing when defending corners or during counter attacks.  They&#8217;ve just swallowed the lazy cheer leading of the media with the simplistic arguments about what ails Arsenal.  </p>
<p>At the rate we&#8217;re going, there&#8217;s going to be a hell of a lot more folks committing suicide I tell you.</p>
<p>By the way, make sure you tell your friend about Stone Cold Arsenal.  I would love the opportunity to debate is grievances with him and talk about the humiliation he says that he faces from his friends and colleagues.</p>
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